That Wedding Videographer Podcast

TWVS 26 SPECIAL #2 - How CRMs and Workflows Can Save Your Sanity, With Sarah Craig of WIVA

Jason Hunter & Danny Rizzo Season 2 Episode 2

In this Summit Special, Jason and Danny are joined by Sarah Craig of Joy Story Photography and Weeva, one of the UK wedding industry’s go-to experts on CRMs, workflows, and backend systems.

Sarah shares how she runs multiple businesses at once without losing her mind, why workflows are not scary, and how a properly set-up CRM can save you hours every single week. They break down what a CRM actually is in plain English, the biggest mistakes videographers make when setting them up, and why most people either overcomplicate things or never get started at all.

The conversation covers automated workflows, lead management, inquiry replies, client portals, payment reminders, personalising emails without sounding robotic, and how to keep the human touch while still using automation. Sarah also shares practical tips you can implement right now, including Gmail templates, simple lead workflows, and how to map your entire client journey.

They also talk about AI in workflows, why you should never blindly trust automated replies, and how tools like Wedola are changing the way wedding suppliers manage their businesses.

If admin, emails, and client management are overwhelming you, this episode will genuinely change how you think about running your wedding filmmaking business.

🎧 Podcast Sponsors

LUMIX
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Bride and Groom Video
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Vidflow
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Listeners of That Wedding Videographer Podcast get 10 percent off with the code TWVP.
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Wedola
Running a wedding filmmaking business comes with a lot to manage. From leads to contracts, emails to final delivery, there is plenty that needs your attention. Wedola brings it all together in one place.

It is a wedding industry CRM built for photographers and videographers. Wedola lets you capture enquiries, automate emails, send contracts, track bookings, manage timelines and client workflows, all from one clean dashboard. No more scattered spreadsheets or disappearing emails at midnight.

Try Wedola today and use the code TWVP for 3 months free

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Danny Rizzo
https://www.instagram.com/rizzo.films

Jase Hunter
https://www.instagram.com/afterglowweddings